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      Wednesday, April 27, 2011



      Don't Worry: Tips for Communicating with your Auto Insurance Company

      Are you worried about how you will get in touch with your auto insurance company if you have a question or need to make a claim? This is a common concern, especially among consumers who are unsure of whether or not their auto insurance company offers good customer service. In most cases, there are many ways to get in touch with your auto insurance company. This is true no matter if you need to file a claim, ask a question, or pay your premium.
      One of the best tips to follow is this: if you have an immediate need you should call your auto insurance company and/or agent on the phone. There is no time to wait around for a return email, so you should do yourself a big favor and call your company. The quicker you ask your question the quicker you will get an answer. And when you are dealing with a serious situation, such as making a claim, you never want to waste any time.
      Of course, this does not mean that you should overlook communicating online via email or live chat. If your auto insurance company offers either option you should think about taking advantage if you would rather communicate in one of these ways. If you have a basic question, maybe about a particular type of coverage, you could easily send your auto insurance company a message via live chat and quickly get an answer.
      You can use all of this information when communicating with your auto insurance company. If you have an urgent need making a phone call is your best option. If you are not in a hurry or don't need to speak with a live body, consider both email and live chat.
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